- The products on sale will not be returnable.
- Only the damaged item while unboxing will be able to be exchanged.
- The damaged goods are to be returned to the warehouse address on the customer’s expense.
- Upon reviewing the damage, the company will send a new item of the same quality and cost to the customer within seven days.
Note: Demure Scarves reserves the right to cancel any order in case of stock unavailability or any other reason.